You find them on each product page in the product pricing table, listed in all accepted currencies: Swiss Francs, Euros and US Dollars.

All prices indicated do not include taxes.

Place an enquiry via the enquiry page for the products you'd like.

It's indicated on each product page in the product selection matrix, along with the key to the indicators:

Key: Active Early Access Contact us

For products with the status "Contact us", you can get in touch via the Contact page.

It depends on the lead time for the parts to be ordered – as a rule of thumb, expect a delivery time of at least 20 weeks.

Unfortunately not – volume pricing is calculated for each order separately. For orders of a large quantity of modules or boards, we offer delivery in stages.

Yes. For orders over CHF 20,000 / USD 18,600 / EUR 16,200 we offer delivery in stages; the price will be for the total number of units ordered, inclusive of volume discount. A payment of 50% of the total order cost is required up front, with further payments required after each delivery. The order can be split into up to 4 predefined shipments over 12 months, and the remaining 50% of the cost divided over each shipment, and payable within 15 days of receipt. For each shipment, shipping costs are calculated and added.

You can place orders here.

Within Switzerland, all orders are shipped using TNT.

For all other countries, orders are shipped with DHL as standard.

We can ship to anywhere the carrier can deliver to.

You can check if any of the carriers listed below serves your country by clicking through:

• DHL
• UPS
• FedEx

Shipping costs are unique for each country, and can only be calculated after ordering based on the contents of the order, and where the order is being shipped to.

It varies depending on shipping destination:

• Within Switzerland: CHF 20
• Within the eurozone: EUR 50
• Rest of the world: USD 80

Note that for certain countries, there may be an extra handling fee.

Unfortunately it’s not possible to ship with a custom courier account – this is in order to keep general shipping prices as low, and delivery as fast as possible.

Selected Enclustra products are also available from Digikey and Avnet.

An estimated delivery time is included in your order confirmation. If the products are in stock, delivery normally takes less than a week, otherwise it can take from 8 to 12 weeks. Also note that orders are only shipped once payment is received.

After your parcel is picked up by the courier, you'll receive an email with the tracking number.

Send us a message with your order number and we'll look into it.

You can pay by bank transfer.

We have three accounts in different currencies:

1. US Dollars (USD):
   • SWIFT instruction, field 71A (Details of Charges): OUR
   • IBAN (USD): CH98 0022 5225 1099 6561 L
   • Account-no: 0225-109965.61L
2. Euros (EUR):
   • IBAN (EUR): CH34 0022 5225 1099 6560 C
   • Account-no: 0225-109965.60C
3. Swiss Francs (CHF):
   • IBAN (CHF): CH06 0022 5225 1099 6501 E
   • Account-no: 0225-109965.01E

• Bank name: UBS Switzerland AG
• Bank address: 8098 Zurich, Switzerland
• Clearing-no.: 0225
• SWIFT/BIC: UBSWCHZH80A

• Our address: Enclustra GmbH, Räffelstrasse 28, CH-8045 Zurich, Switzerland

Please be sure to use the correct account matching the currency of your payment.

Send us a message with your order number and we'll contact you.

If there has been an error in your order, send us a message with your order number and we'll sort it out.

Please use the online support form

You should receive the first answer usually within 2 business days.

For non-Enclustra related questions and design-in support, Enclustra offers technical support packages. These are pre-paid packages of at least 4 hours.

Enclustra also offers custom baseboard reviews (schematics and/or PCB) that are designed for Enclustra modules. For offers and prices please contact our sales team: Get in Contact

The product user manual contains a complete list of deliverables (documents and design support files) for Enclustra hardware. This list includes:

• User schematics (PDF)
• 3D models (STEP and PDF)
• Module footprints
• IO netlength
• FPGA pinout
• Master pinout
• Reference design
• Revision information
• User manual
• Module connection guidelines
• Heat sink information

For some products not all deliverables may be available.

If our standard modules (active products or planned for development) do not perfectly fit your needs, please note that we offer various development services, such as: custom module design and module co-design (use it as a standard product and split the costs between Enclustra and you, depending on the requirements). Please let us know if you are interested in any of these services, so we can find the best solution for you.

For Xilinx based modules, please refer to the Selection guide for Xilinx-based modules,
for Intel based modules, please refer to the Selection guide for Intel-based modules.

The entire product catalogue including other products such as base boards and IP solutions is available in the Enclustra Catalogue

The guarantee period amounts to one (1) year after delivery of the goods. The warranty period amounts to one (1) years after delivery of the goods.

Unsuitable or unprofessional deployment, wear and tear, unsuitable storage, a lack of care during utilization, or non-approved alterations to the goods made by the client or third parties invalidate the rights of guarantee.

Take special care with the mounting orientation of Mercury modules – they can fit in the connectors both ways round, and may will be damaged if mounted the wrong way and powered up. Always check that the mounting hole positions on the base board and the Mercury FPGA module are aligned.

• ESD event on power or signal line
• Over-voltage on power or signal line
• Plugging/unplugging the module while powered
• Touching sensitive parts of the power converters during operation causing instability

Send us a message with a detailed description of the problem, include the serial number and ordering code (check the sticker on the PCB) and we'll contact you to come up with a solution.

It's not possible to give an estimate of power dissipation without knowing about the FPGA design. Power dissipation is heavily dependent on clock frequency, toggle rate and logic usage.

For an estimate of the power consumption for Intel devices, check here.

For an estimate of the power consumption for Xilinx FPGAs, take a look at the Xilinx Power Estimator.

If an FPGA is getting hot during operation, make sure that there is some heat-dissipating air flow over the chip, either by mounting a fan, a heat sink, or even both. You can read out the temperature of the Xilinx 7-Series FPGAs with Chipscope, or the temperature of the Real Time Clock with ISL.

Electronic boards are very sensitive and wear out during use. Even if we do a full production test with a lent module or base board, we can’t sell it anymore. Therefore, it is not possible to lend them.

It depends on the product and the configuration – send us an enquiry with details.

It depends on the lead time for the parts to be ordered – as a rule of thumb, expect a delivery time of at least 12 weeks.

We normally offer binary site and source site licenses. In special cases, binary project licenses might be offered.

A site is a single geographic location in which licensee conducts business, with a radius of no more than 5 kilometers.

No, Enclustra IP licenses are one-time purchases and there are no royalties. But if you want to get updates, upgrades or support, you will need a maintenance agreement.

For binary licenses, you get encrypted VHDL code or a netlist for the FPGA part and binaries for the software part. For source licenses, you get the VHDL and C/C++/C# source code of all code written by Enclustra.

No, all Enclustra IP Cores are written in VHDL.

No, support is not included in the license fees. We offer pre-paid support packages of at least 4h. Please contact us for an offer. The IP core also need to be under maintenance to get support.

Only if your IP core is under maintenance.

Yes, you can get updated without any cost if your IP core is under maintenance.

Yes, if you have a site license and your IP core is under maintenance, you can get the IP core for any FPGA family we support.

Yes, we offer free evaluation versions of our IP-Cores. These are runtime limited to 1h. If you need support to integrate the IP-Core into your design or project, you will need to buy a support package.

Maintenance is included in the license cost for the first year. After this maintenance costs 15% of the current license cost per year. We also offer a 3-year maintenance for 30% of the license cost (1 year for free).

If the maintenance for an IP core is expired, a reinstatement fee (typically in the range of a full license fee) will be due.

Please open a support case. The time until we can reproduce the bug here will be charged as normal support time. As soon as it is proven that it is a bug in our IP core and not error in the usage/integration, we will provide a bugfix or workaround if possible.